Intelligent CRM
Lead capture, pipeline management, and follow-ups.
The #1 CRM for Machinery & Engineering
Your CRM
Your CRM
Wasn't Built for Engineering.
Ours Was.
Built for OEMs, Machinery Manufacturers, and Engineering Businesses That Sell Machines, Service Them, and Grow Recurring Revenue.
High Priority
CNC Breakdown — Assigned
Preventive
Line 4 — Scheduled
New Lead
India Mart
Trusted by 100+ Engineering Leaders
One Platform. Every Department.
Unified workflows for your entire organization.
Close More Deals.
Miss Nothing.
Intelligent lead capture, structured pipeline management, and consistent follow-ups that convert prospects into customers.
- Every Inquiry, Every Source — Captured Automatically into One Pipeline.
- See Every Deal's Status — From First Inquiry to Signed Order, at a Glance.
- Engineering-Ready Quotes — BOQ, Taxes, Discounts & Version Control, Built for Complex Sales.
- Know Exactly Where Every Salesperson Stands — Against Target, Every Single Day.
Conversion Rate
85 %
Zero Breakdown Service
Automate your AMCs and warranty management. Delight customers with proactive service.
- Auto-creation of Preventive Maintenance Tickets
- Capture Service Tickets from Website, WhatsApp & email
- SLA Management with Automatic Escalation
- Full Asset & Service Contract Management
Resolution Time
45% Time
Complete Visibility
Real-time dashboards, revenue tracking, and performance analytics. Know your business inside out.
- Revenue & collection dashboards
- Team performance metrics
- Customer health scores
- Custom report builder
Everything You Need to Run Your
Engineering Business.
EngiFlow360 is modular. Start with what you need, expand as you grow.
Service & AMC
Auto-scheduling for preventive maintenance and breakdown tickets.
Field Force App
Real-time job updates, photo proof, and digital job cards — everything your field engineer needs, right on their phone.
Customer Portal
Self-service portal for customers to track machines and tickets.
Document Vault
Store warranty cards, AMC contracts, and manuals securely.
Dealer Network
Empower dealers to manage-leads, tickets, and commission requests, all in one place.
IoT Ready
Connect with machines for predictive maintenance alerts.
Unique Industry Feature
Complete Machine Lifecycle Tracking
Unlike generic CRMs, EngiFlow360 tracks the machine — not just the customer. From the moment it leaves the factory through every installation, service, warranty, and renewal.
1
Installation & Commissioning
Digital installation reports and warranty activation.
2
Warranty Management
Auto-alerts before warranty expiry to sell AMCs.
3
See How Machine Tracking Works
Service History
Complete timeline of every service visit, engineer activity, and work done.
F
Jan 12, 2023
Machine Installed
Serial #MAC-2023-884
Apr 15, 2023
1st Preventive Service
Engineer: Rahul S.
Dec 10, 2023
Breakdown Ticket
Part Replaced: Motor v2
Galaxy Sivtek Private LTD
"EngiFlow360 delivers professional CRM solutions with a responsive and technically strong team."
Amit Suthar (Senior Manager IT & Systems):
Sandesh Limited
"Professional support and a powerful system that brought structure, efficiency, and cost savings to our business."
Manoj Goswami (IT Head)
Apollo Infratech Pvt Ltd
"EngiFlow360 is simple, user-friendly, tailored to our needs, and backed by fast, dependable support."
Kaushil Patel
Cocoon IT Services Pvt. LTD
"Backed by deep domain expertise and reliable support, the system’s timesheet and incident modules deliver real value to our business."
Gaurav Shah (Director)
Schnell India Machinery Pvt Ltd
"Our experience with EngiFlow360 has been very positive, with consistent support ensuring smooth operations."
Raj Roy
Hifield - AG Chem India Pvt Ltd
"EngiFlow360 makes it easy to manage leads, accounts, and sales, with structured data, better visibility, and tailored support for our team."
Karan Darak
Cocoon IT Services Pvt. LTD
"We’re very happy with EngiFlow360. The team is professional, responsive, and understands both business and technical needs."
Yogesh Raut (Sr. Manager,)
INNEXIA
The system is easy to use, well-organized, and helps manage customer data and tasks efficiently. It has improved workflow and made daily operations smoother.
Purvi Barot (Sr. Business Support Executive)
Frequently Asked Questions
It ensures every enquiry is tracked, follow-ups are timely, and high-value deals move faster to closure.
Yes, all leads from dealers, distributors, and direct customers are captured and managed centrally.
Yes, you can manage multiple product models, technical specs, and custom configurations easily.
Absolutely. The CRM is built to manage long sales cycles with structured stages and follow-ups.
Every lead is logged, assigned, and monitored until closure—nothing gets lost.
Yes, machine-wise quotations can be created, shared, and tracked for each opportunity.
Yes, you can manage dealer networks, monitor performance, and improve communication.
Yes, mobile access allows real-time updates after meetings, site visits, and demos.
Yes, service requests, issues, and customer complaints are tracked in one system.
Yes, automated alerts ensure timely renewals, services, and contract follow-ups.
Yes, dashboards provide visibility into targets, pipeline, conversions, and team performance.
It increases conversions, reduces missed opportunities, improves service efficiency, and drives repeat business.